Emergency Water Damage Restoration in Ridgewood, NJ

Yes, we are fully equipped to handle Category 3 water damage, which includes raw sewage backups. We use specialized protective gear and hospital-grade sanitizers to safely extract the sewage and decontaminate the entire area.

It depends on the category of water (clean vs. contaminated) and how long it has been sitting. If addressed quickly, we can often save hardwood floors using specialized drying mats and extract water from carpets to prevent permanent damage.

If the water is from a clean source (like a broken pipe) and affects a small area, you can usually stay. However, if there is a sewage backup, severe mold remediation needed, or electrical hazards, our team at Prime Water Damage Restoration will advise you on whether temporary relocation is safer.

Yes! Prime Water Damage Restoration frequently utilizes "Direct Billing" with homeowners insurance companies. Once you file the initial claim, we can send the invoices and detailed moisture logs directly to your adjuster to make the water damage restoration process easier for you.

Basement flooding is often caused by poor exterior drainage, a failing sump pump, or cracks in the foundation. Our water damage cleanup team can remove the standing water and help identify the source to prevent future water damage.